arubaforever (November 30, 1999 at 12:00 am)

Dell's technical support is the worst I have ever heard. It is actually so bad that people don't believe you when you tell them about it; literally you have to experience it firsthand. I will never buy another product from you ever again in my life. Nice business plan btw. Alienate and piss off all your customers. That'll be a plan for the future, won't it?

chltmdwp (November 30, 1999 at 12:00 am)

Unless Dell change their customer service center from India to US, they will not have the best reputation.

JaJr07 (November 30, 1999 at 12:00 am)

I purchase the Dell Streak and they gave me good service. More than i expected.

maerose007 (November 30, 1999 at 12:00 am)

Return policy procedure's on their webpage, and it's pretty easy to read. Go Dell! :-)

HaztaUK (November 30, 1999 at 12:00 am)

The wonky E is to represent their Wonky service

Shep00722 (November 30, 1999 at 12:00 am)

i had the same problem. not being racist, but these Indians never help. They are so unhelpful and lazy. i had a problem with my dvp, i went though the same process as you. I like dell, but their customer service is the worst.

noddynody (November 30, 1999 at 12:00 am)

@iamterence77 At least they replied - my screen went on mine and they were not interested - it was 2 weeks old

iamterence77 (November 30, 1999 at 12:00 am)

Dell blamed me when the hard drive failed on a 15R

TechW0RLD101 (November 30, 1999 at 12:00 am)

@S2030536C  I KNOW RIGHT DELL SUCK ;(